Instructor-Led Training Parameters
Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
Salesforce Certified Business Analyst Training Course Overview
The Salesforce Certified Business Analyst Training provided by Multisoft Systems is designed to equip professionals with the necessary skills and knowledge to excel in utilizing Salesforce functionalities to optimize business processes. This comprehensive course delves into the core components of Salesforce, enabling learners to analyze business requirements, manage Salesforce projects, and implement effective solutions that drive organizational success. Participants will gain hands-on experience with real-world scenarios, learning to configure Salesforce to meet specific business needs, develop customized reports, and understand how to leverage Salesforce automation to enhance operational efficiency. The training covers critical areas such as data management, user adoption strategies, and the principles of managing change within organizations using Salesforce tools.
Upon completion of the course, trainees will be well-prepared to take the Salesforce Business Analyst certification exam, demonstrating their expertise and positioning themselves as valuable assets in the competitive field of business analysis. This training is ideal for professionals aiming to deepen their understanding of Salesforce, enhance their credentials, and develop the skills needed to contribute effectively to business strategy and outcomes using Salesforce technology.
Instructor-led Training Live Online Classes
Suitable batches for you
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Salesforce Certified Business Analyst Training Course curriculum
Curriculum Designed by Experts
The Salesforce Certified Business Analyst Training provided by Multisoft Systems is designed to equip professionals with the necessary skills and knowledge to excel in utilizing Salesforce functionalities to optimize business processes. This comprehensive course delves into the core components of Salesforce, enabling learners to analyze business requirements, manage Salesforce projects, and implement effective solutions that drive organizational success. Participants will gain hands-on experience with real-world scenarios, learning to configure Salesforce to meet specific business needs, develop customized reports, and understand how to leverage Salesforce automation to enhance operational efficiency. The training covers critical areas such as data management, user adoption strategies, and the principles of managing change within organizations using Salesforce tools.
Upon completion of the course, trainees will be well-prepared to take the Salesforce Business Analyst certification exam, demonstrating their expertise and positioning themselves as valuable assets in the competitive field of business analysis. This training is ideal for professionals aiming to deepen their understanding of Salesforce, enhance their credentials, and develop the skills needed to contribute effectively to business strategy and outcomes using Salesforce technology.
- Understand the basic to advanced functionalities of Salesforce, focusing on its application in business analysis and process optimization.
- Develop the ability to analyze business needs and effectively translate them into actionable Salesforce solutions.
- Learn how to configure and customize Salesforce environments to meet specific organizational requirements.
- Gain expertise in managing data within Salesforce, ensuring data integrity and accessibility for analysis.
- Utilize Salesforce automation tools to streamline business processes, increasing efficiency and reducing manual errors.
- Acquire skills in managing projects within the Salesforce platform, including planning, execution, and monitoring.
Course Prerequisite
- Basic understanding of Salesforce CRM and its functionalities.
- Experience in business process management or analysis.
Course Target Audience
- Business Analysts
- CRM Managers
- Salesforce Administrators
- Project Managers
- IT Professionals
- Sales Managers
- Marketing Professionals
- Aspiring Salesforce Consultants
Course Content
- Cloud Computing: Overview on SaaS, PaaS, IaaS
- What is CRM Architecture of CRM and its uses.
- Creation of Salesforce Account for Practice.
- Overview of MVC Model: M-Model, V-View, and C-Controller
- Deep understanding of Application, Objects, Fields, Tabs


Salesforce Certified Business Analyst Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
Salesforce Certified Business Analyst Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
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Customized Training
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Expert
Mentors
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
360º Learning Solution
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Learning Assessment
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
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